Shipping Policy

Thank you for shopping at Totally Positive Productions! Once your order is submitted, you will receive order status updates and shipping information via email or SMS, including your tracking number when your order ships.

Order Processing

All orders typically require approximately 2–3 business days for processing before they are shipped. This processing period allows time to prepare your order for transit.

Domestic & Regional Shipping

— USA, Europe, United Kingdom: Orders usually arrive within 3–14 business days after shipment.

International Shipping

— Worldwide Shipping: Most international deliveries arrive within 10–25 business days after shipment.

Shipping Charges & Taxes

Shipping fees and applicable taxes are calculated and displayed at checkout. You will see the final cost before completing your purchase.

Customs, Duties & Delays

Customers are responsible for any additional import duties, taxes, customs fees, or other charges that may be imposed by your local government. TPP Apparel is not responsible for delays, refusals, or rejections at customs. Transit times are estimates and cannot be guaranteed once the package leaves our facilities.

Delivery Delays & Refund Eligibility

Due to ongoing global shipping challenges, including delays related to COVID-19 or carrier transit issues, you may experience longer delivery times. If your purchase does not arrive within 45 days of departure, you are eligible to request a refund.

Tracking Your Order

A tracking number will be emailed to you once your order has shipped. Use this number on the carrier’s website to monitor delivery progress.

Questions & Contact

If you have questions about shipping methods, delivery times, or your tracking information, contact our support team at:
Email: tpp@totallypositiveproductions.com
Phone: (312)837-8403